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| My third role is to oversee all of the transactional details.1. In the days and weeks and even months ahead, you will come to appreciate my role as the person who oversees all the transactional details.
2. As you can imagine, every i must be dotted and every t must be crossed, because there are 100 pieces of paper requiring upward to 43 signatures and initials, and making a mistake can be very costly to you. Every transaction has 100 to 150 phone calls alone, and each one of them is loaded with critical details. How does it make you feel knowing that there are 43 different people from 14 different industries that get involved during the seven stages of your transaction?
3. That is a lot of what is called "integrated complexity." Imagine that (selling/buying/borrowing) is like flying an airplane across the country.
4. Imagine we are your pilot and you’re my passenger. We may or may not run into turbulence. Have you ever been a passenger in a plane? Have you ever been in turbulence? Then you know!
5. To make it easy for you to see everything that we do for you, that you don’t see, because you are in the passenger seat, we created a list of 88 different types of turbulence.
6. You will also notice that, as your pilot, we will always recognize what is known about an issue, what more needs to be known, and how to best obtain the relevant and accurate information needed.
7. As a matter of fact, one of my greatest skills is to see things from multiple perspectives, which means we can identify likely, unintended consequences of our decisions. (8)
9. You can relax because as the person who oversees all of the details on your transaction, we recognize the conclusions that can and cannot be drawn from a particular exchange with all the different people involved.
10. You can be confident because we will appropriately consider the probable effects and likely, unintended consequences that may result from taking a particular course of action.
11. as the person who oversees all of the details of your transaction, we will pursue and encourage feedback that may reveal an error in our judgment and then make appropriate adjustments. It is good you now know if we choose to work with you, and you choose to work with us, what we consider are our three most important roles in representing you, is it not? |
